Contact us at (800) 635-9729

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Customer Service


How do I contact customer service?
If you need help placing an order or have questions about a product, the status of an order, or your account, please call
Customer Express at (800) 635-9729
How do I contact an account executive?
If you are new to Merry X-Ray, or just need to get in touch you’re your account executive please contact
Customer Express at (800) 635-9729. They will be sure to get you to the correct account executive.
How do I create an account with Merry X-Ray?
Complete our credit application and fax back to 440-701-1482. We will review to make sure there is not already an account for your facility. Once we have completed the set up of your account customer service will contact you.
How do I get technical site help?
If you experience any technical problems while on our site or need your password reset, please call
Web Site Help Desk at (800) 321-4601 option 1
IT Help Desk at (800) 713-5832.
Where are your locations?
We have locations all over the United States. Visit our Locations Page to view them all.



Online ordering of consumable or supply products is available at You must have your account number to create a log in for this site.



Do you offer service contracts?
Yes we offer contracts that can be configured to meet the needs of your organization. Please see our Service Department page for more information.
Can I get scheduled maintenance?
Yes we can do all scheduled maintenance on your x-ray equipment both analog and digital. Please see our Service Department page for more information.
Do you sell service parts?
Yes we do. Please see our Service Department page for more information.