- How do I contact customer service?
- If you need help placing an order or have questions about a product, the status of an order, or your account, please call
Customer Express at (800) 635-9729
- How do I contact an account executive?
- If you are new to Merry X-Ray, or just need to get in touch you’re your account executive please contact
Customer Express at (800) 635-9729. They will be sure to get you to the correct account executive.
- How do I create an account with Merry X-Ray?
- Complete our credit application and fax back to 440-701-1482. We will review to make sure there is not already an account for your facility. Once we have completed the set up of your account customer service will contact you.
- How do I get technical site help?
- If you experience any technical problems while on our site or need your password reset, please call
Web Site Help Desk at (800) 321-4601 option 1
IT Help Desk at (800) 713-5832.
- Where are your locations?
- We have locations all over the United States. Visit our Locations Page to view them all.
CONSUMABLE/SUPPLY ORDERS - ACCOUNT CREATION
- ONLINE ORDER
- Online ordering of consumable or supply products is available at http://supplies.merryxray.com. You must have your account number to create a log in for this site.
SERIVCE AND PARTS
- Do you offer service contracts?
- Yes we offer contracts that can be configured to meet the needs of your organization. Please see our Service Department page for more information.
- Can I get scheduled maintenance?
- Yes we can do all scheduled maintenance on your x-ray equipment both analog and digital. Please see our Service Department page for more information.
- Do you sell service parts?
- Yes we do. Please see our Service Department page for more information.